Due to the high level of automation, a half-day training course is completely sufficient to master all the basics of Cyccess and to be able to perform tests independently. The further learning process and going into depth in terms of training capacity and planning details then occur continuously with each application.

Our tech support typically responds within 24 hours, with the majority of queries being resolved remotely. We’re also happy to offer specialist training courses by arrangement.

A standard, up-to-date PC or laptop with a Windows 10 operating system or newer and a USB port is sufficient. The software is optimised for full HD resolution. We recommend a minimum screen size of 15”.

There are 3 possible planning options: the Autoplan function calculates the complete plan, but you can also plan part of the training yourself (e.g. specific units or competitions) and have the rest completed by the Autoplan function, or plan the entire training manually.

You can choose an existing “goal” or define a new one. You can then create new training units for the selected goal or edit existing training units and save them “as a new training unit”. This creates a new training catalogue for a specific goal, which can be expanded or edited as you like at any time.

Yes, there’s a Cyccess server database that allows access from several workstations at the same time, and is used in clinics and larger institutions. A Windows SQL server is required for operation.

Yes, the measuring plates can either be used free-standing or sunk into the floor. When installing, make sure that only the (round) feet of the plates are in contact with the surface. Otherwise, frictional connections occur which lead to incorrect measurements.

With proper use, the hardware will work perfectly for 20 years or more provided that the software drivers remain compatible (which primarily depends on the Windows operating system).